When I had the chance to sit down with Tommy Cole from McFarland Stanford, I knew this was going to be an episode packed with valuable lessons. Tommy's background is incredibly impressive - from cutting his teeth in landscape design and civil construction to eventually leading multi-million dollar projects and coaching businesses across the industry. The breadth of his experience was evident as he walked us through some of the key principles that have allowed him and the companies he's worked with to succeed, even in the face of major challenges. A few of the biggest takeaways for me:

1. The power of over-communicating through weekly recaps. As Tommy explained, it's critical to provide clients with consistent updates on progress, upcoming plans, and any outstanding issues. This not only keeps them in the loop, but also creates a paper trail that holds you accountable.

2. The importance of setting clear expectations with subcontractors upfront. By conducting pre-construction meetings...